These Terms & Conditions constitute the legal agreement between you and juan368 governing your use of the platform. Please read this document carefully before registering or placing any bets on juan368.
Welcome to juan368 ("the Platform," "we," "us," or "our"), an online casino and sports betting service operating at juan368.one and operated in accordance with applicable Philippine gaming regulations. By accessing, registering on, or using any part of the juan368 Platform, you ("the User," "Player," or "you") agree to be fully bound by these Terms & Conditions ("Terms"). If you do not agree with any provision of these Terms, you must immediately cease using the juan368 Platform.
1.1 These Terms, together with the Privacy Policy and all game-specific rules published on the juan368 Platform, constitute the entire agreement between you and juan368 with respect to your use of the Platform.
1.2 By clicking "Register," "Sign In," or otherwise accessing juan368, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
1.3 juan368 reserves the right to amend, supplement, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of the revised Terms. Users are responsible for reviewing these Terms periodically.
1.4 These Terms are written in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
21+ ONLY: The juan368 Platform is strictly restricted to individuals who are 21 years of age or older at the time of registration and at all times during their use of the Platform, as required by PAGCOR and applicable Philippine gaming regulations. Registration by any person under 21 years of age is strictly prohibited and constitutes a material breach of these Terms.
2.1 To be eligible to register and use the juan368 Platform, you must:
2.2 juan368 reserves the right to require documentary proof of age and identity at any time. Failure to provide satisfactory documentation may result in immediate account suspension and forfeiture of pending withdrawals.
2.3 By registering on juan368, you represent and warrant that you meet all eligibility requirements stated in this Section 2. Any misrepresentation regarding eligibility is a material breach of these Terms.
3.1 Each user may hold only one (1) active account on juan368. The creation of duplicate or multiple accounts by the same individual ("multi-accounting") is strictly prohibited and may result in permanent account closure and forfeiture of all associated balances and bonuses.
3.2 You are solely responsible for maintaining the confidentiality of your juan368 login credentials, including your username and password. You must not share your account credentials with any third party.
3.3 You agree to notify juan368 immediately upon becoming aware of any unauthorized access to or use of your account. juan368 shall not be liable for any loss or damage arising from your failure to protect your account credentials.
3.4 All information provided during registration must be accurate, current, and complete. You agree to promptly update your account information to maintain its accuracy. juan368 reserves the right to suspend or terminate accounts containing false or misleading information.
3.5 juan368 may, at its sole discretion and at any time, require enhanced identity verification ("Know Your Customer" / KYC) procedures before processing withdrawals or granting continued access to the Platform. Required documents may include a government-issued Philippine identification card, proof of address, or proof of ownership of the registered payment method (e.g., GCash account screenshot, bank statement).
4.1 juan368 accepts deposits and processes withdrawals through the payment methods displayed on the Platform at the time of the transaction, which may include GCash, Maya (PayMaya), BPI, BDO, Metrobank bank transfer, USDT, and Coins.ph, subject to availability and applicable limits.
4.2 All transactions on juan368 are denominated in Philippine Peso (PHP / ₱) unless otherwise indicated for cryptocurrency transactions. Currency conversion rates, where applicable, are determined at the time of transaction processing.
4.3 juan368 does not accept deposits from third parties. All deposits must originate from a payment method registered in the same name as your juan368 account. Deposits from unverified or mismatched payment sources may be returned and the account suspended.
4.4 Withdrawal requests are subject to identity verification. Withdrawal processing times vary by payment method and are estimates only; juan368 does not guarantee same-day processing in all circumstances.
4.5 juan368 reserves the right to impose minimum and maximum deposit and withdrawal limits, which may vary by account tier, payment method, and applicable regulatory requirements.
4.6 Winnings derived from bonus funds are subject to wagering requirements as specified in the relevant bonus terms (see Section 5). Withdrawal of bonus-derived funds is conditional on full satisfaction of applicable wagering requirements.
5.1 juan368 may offer bonuses, free bets, cashback credits, and other promotional incentives to registered players from time to time. Each promotion is subject to its own specific terms and conditions, which are published alongside the relevant offer on the Platform.
5.2 Bonuses are non-transferable and may not be exchanged for cash unless and until all applicable wagering requirements have been fully satisfied.
5.3 Wagering requirements specify the number of times bonus funds (or the bonus amount plus deposit, as specified) must be wagered before a withdrawal may be processed. Wagering requirements are expressed as a multiplier (e.g., "20x" means the bonus amount must be wagered 20 times in total).
5.4 juan368 reserves the right to:
5.5 Players may only claim a welcome bonus once per household, IP address, device, and registered payment method. Attempts to circumvent this restriction constitute abuse of the bonus system and will result in forfeiture of the bonus and any derived winnings.
6.1 All games available on the juan368 Platform are governed by individual game rules published within each game or game category. In the event of a conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game only.
6.2 juan368 uses certified random number generation (RNG) systems for all applicable game types. Live dealer games use physical equipment (cards, wheels, dice) under regulated studio conditions.
6.3 In the event of a technical malfunction, disconnection, or system error during a game or bet, juan368 will endeavour to resolve the situation fairly. Decisions made by juan368 in connection with technical errors are final.
6.4 Sports bet settlement is based on official results as determined by the relevant governing body (e.g., PBA, NBA, UFC, FIFA). In the event of a disputed result, juan368 reserves the right to delay settlement pending official confirmation.
6.5 juan368 reserves the right to void any bet placed in error, at incorrect odds, or as a result of a technical error on the Platform. Affected players will be notified and their original stake returned.
The following conduct is strictly prohibited on the juan368 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of balance and bonuses, and referral to relevant Philippine regulatory or law enforcement authorities:
8.1 All content on the juan368 Platform, including but not limited to text, graphics, logos, game assets, software, audio, and video materials, is the property of juan368 or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to copy, reproduce, distribute, modify, display, or exploit any Platform content for any commercial purpose.
9.1 juan368's collection, use, storage, and processing of your personal information is governed by the Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept the Privacy Policy.
9.2 juan368 may share your personal information with PAGCOR or other Philippine gaming regulatory authorities as required by law or regulation.
10.1 juan368 is committed to promoting safe and responsible gambling among Filipino players. We provide a suite of responsible gaming tools accessible from your account settings, including deposit limits, loss limits, session time limits, cooling-off periods, and permanent self-exclusion.
10.2 If you wish to self-exclude from juan368, you may do so via your account settings or by contacting juan368 support. Self-exclusion requests are irrevocable for the specified exclusion period.
10.3 Players who have self-excluded must not attempt to re-register or access the Platform during the exclusion period. juan368 will make reasonable efforts to prevent such access, but cannot guarantee prevention in all cases.
10.4 For more information and support resources, please visit our Responsible Gaming page.
11.1 juan368 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including (without limitation) where:
11.2 You may close your account at any time by contacting juan368 support. Pending wagering requirements must be settled before outstanding withdrawable balances are released, subject to verification.
11.3 Upon permanent account termination for breach of these Terms, all bonus balances, pending bonuses, and winnings derived from prohibited conduct shall be forfeited. Real-money deposits not otherwise forfeited may be returned subject to verification.
12.1 To the maximum extent permitted by applicable law, juan368, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.
12.2 juan368 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.
12.3 Gambling involves risk. juan368 is not responsible for any financial losses sustained through participation in games or sports betting on the Platform. Players are solely responsible for their gambling decisions.
12.4 In no event shall juan368's aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform exceed the amount you deposited in the thirty (30) days immediately preceding the event giving rise to the claim.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws principles.
13.2 Any dispute arising out of or in connection with these Terms shall first be referred to juan368's internal dispute resolution process. You may submit a complaint by contacting juan368 support. juan368 will endeavour to respond to all complaints within five (5) business days.
13.3 If a dispute cannot be resolved through juan368's internal process, it may be referred to the appropriate Philippine regulatory authority in accordance with applicable gaming regulations.
14.1 juan368 reserves the right to amend these Terms at any time. Material changes will be communicated to registered users via the email address on file or via a prominent notice on the Platform prior to the changes taking effect.
14.2 Your continued use of the juan368 Platform after the effective date of any amended Terms constitutes your acceptance of the amended Terms. If you do not agree to the amended Terms, you must immediately cease using the Platform and close your account.
For questions, complaints, or general enquiries regarding these Terms & Conditions, please contact the juan368 support team. Our support agents are available 24/7 and can assist in English and Filipino.
Email: [email protected] (plain text — not a clickable link; please copy manually)
juan368 is operated at juan368.one under applicable Philippine gaming regulations. Regulatory enquiries may be directed to PAGCOR through its official channels.
These Terms exist to protect both you and juan368 — ensuring fair play, secure transactions, and a safe environment for all Filipino players.
juan368 strictly enforces the 21+ minimum age requirement per PAGCOR regulations. Age and identity verification is mandatory, and accounts belonging to minors are permanently closed with balances returned to the deposit source.
All slot and table game outcomes on juan368 are determined by certified RNG systems. Live dealer games use physical equipment under regulated studio conditions. Game integrity is non-negotiable — your wins are real and your outcomes are fair.
Deposit and withdrawal terms, bonus wagering requirements, and payment method policies are all published clearly on juan368. No hidden fees, no surprise deductions. GCash and Maya transactions are processed under the terms stated at the time of the transaction.
juan368 secures all login credentials and personal data under industry-standard SSL encryption. KYC processes protect against identity fraud and ensure your account belongs exclusively to you — no third-party account sharing is permitted.
Your ability to set deposit limits, cooling-off periods, and self-exclusion is protected under these Terms. juan368 cannot override a player-initiated responsible gaming restriction — these tools exist for your protection and are honoured absolutely.
juan368 operates under applicable Philippine gaming regulations. PAGCOR oversight provides a regulatory escalation path for unresolved disputes, ensures ongoing platform compliance, and gives Filipino players the assurance of an accountable, licensed operator.
Now that you know your rights and responsibilities, join thousands of Filipino players enjoying slots, live dealer games, and PBA sports betting at juan368. Must be 21 or older.
21+ Only · PAGCOR Licensed · Play Responsibly · GCash Accepted